SHIPPING & RETURNS
Shipping
Products will be made ready for shipment within 1-5 working days. After your package has been shipped, it will take 1 to 3 working days for it to be delivered, depending on the country where it is being shipped to.
Gift cards are always shipped for free!
We offer shipping to the following countries at these shipping rates:
| Destination | Shipping tariff | Free shipping |
| Belgium | € 6,90 | over €60 |
| Netherlands | € 8,90 | over €70 |
| Germany | € 8,90 | over €70 |
| France | € 11,90 | over €80 |
| Luxemburg | € 11,90 | over €80 |
| United Kingdom | not possible due to Brexit | / |
| Austria | € 16,90 | over €90 |
| Denmark | € 16,90 | over €90 |
| Italy | € 16,90 | over €90 |
| Finland | € 19,90 | over €100 |
| Poland | € 19,90 | over €100 |
| Portugal | € 19,90 | over €100 |
| Spain | € 19,90 | over €100 |
| Sweden | € 19,90 | over €100 |
| Bulgaria | € 25,90 | over €150 |
| Hungary | € 25,90 | over €150 |
| Estonia | € 25,90 | over €150 |
| Ireland | € 25,90 | over €150 |
| Lithuania | € 25,90 | over €150 |
| Latvia | € 25,90 | over €150 |
| Romania | € 25,90 | over €150 |
| Slovenia | € 25,90 | over €150 |
| Slovakia | € 25,90 | over €150 |
| Czech Republic | € 25,90 | over €150 |
Shipping
We only ship to EU countries.
Products will be made ready for shipment within 1-5 working days. After your package has been shipped, it will take 1 to 3 working days for it to be delivered, depending on the country where it is being shipped to.
Returns
You do have the right to withdraw your purchase for online purchases without paying a penalty or stating a reason for the withdrawal. You must do this within 14 calendar days following the day of the delivery. The charges for returning the product are at the buyer's expense.
Return address: Colombian Boho Shop, Steendam 76, 9000 Gent, Belgium
Received broken goods?
We pack our products very carefully to avoid damage during transport. But in the odd case something should happen with your order which makes you unsatisfied with your purchase, you can let us know within 72 hours after receiving your order. Please send an email with a clear description of your complaint and 1-2 pictures of the damaged product to info@colombianboho.com so we can review the case. If your complaint is justified, we will offer you 2 options:
We will send you a replacement piece, free of charge.
We will refund the broken piece
